You’ve got questions, we’ve got answersBACK TO FAQ'S
Returns & Refunds FAQs
WHAT IS THE MEE RETURN POLICY?
We hope you love your Mee products as much as we do! If you are unhappy with your purchase, you are welcome to return the item to us within 30 days of purchase, provided you have your proof of purchase and the product is in its original saleable condition. Please note we are unable to accept returns or exchanges for our CBD products once they are opened. If you would like more information, our friendly team is always happy to help. You can reach out to our Customer Care team here.
In the event that your product is faulty or does not match its description, then a refund will be made in its original payment method, or store credit will be awarded.
HOW DO I RETURN AN ITEM PURCHASED ONLINE?
If you have purchased online and you’d like to make a return, please contact our Customer Care team here. Please ensure that you have your order number handy. Please note if you wish to receive a refund for items purchased online, we do not cover the cost of returning these items to us.
HOW LONG WILL MY REFUND TAKE?
Please contact our Customer Care team here if you need to complete a refund. You will receive a confirmation email once your refund has been arranged. Once processed, you will receive your refund within due course – according to your financial institution.