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Online Orders FAQs
WHAT DELIVERY SERVICE DOES MEE USE?
All UK orders dispatched from our Portsmouth warehouse are shipped with Royal Mail.
HOW LONG DOES IT TAKE FOR ORDERS TO BE DISPATCHED?
Dispatch of your online order from our UK warehouse will generally take between 1 to 3 business days from the time of your order being placed.
Please note that dispatch timeframes do not include public holidays or weekends.
HOW LONG WILL MY ORDER TAKE TO BE DELIVERED?
We ship all orders with Royal Mail, which has provided the following estimates for delivery.
Domestic shipping timeframes:
Standard: 2 to 4 business days.
International shipping timeframes: Royal Mail estimates international delivery can be up to 10 to 28 business days. Please note that this is a guide only and does not include any customs processing time upon arrival at the destination.
I HAVEN’T RECEIVED MY ORDER YET.
Patience is a virtue! But sometimes, it’s necessary to follow up. If your delivery time has passed the estimated time frame, and you cannot track your order, please contact our Customer Care team here.
WHAT ARE MEE’S SHIPPING COSTS?
Delivery within the UK:
Standard shipping is FREE for all online purchases of £50 and above within the UK. Yay. But for orders of £50 or less, please see below:
Standard shipping — 2 to 4 business days — £3.99
Please note the free shipping offer and shipping costs are subject to change without notice.
DOES MEE SHIP TO PO BOXES?
We sure do! Please enter your PO Box address into the delivery address field as normal
IS VAT INCLUDED IN UK ORDERS?
Good question with a simple answer: yes.
WHEN DO I NEED TO PLACE CHRISTMAS ORDERS BY?
For standard delivery, please order by 14th December
Please note that Mee is not responsible for any deliveries that may be affected by customs, natural occurrences, transfers from Royal Mail to the local carrier in your country, air and ground transportation strikes or delays, nor any extra fees, customs or back-end charges once the package has left the UK
Please note that all shipping timeframes are from the time of dispatch. Dispatch can take 1 to 3 business days from the time of your order being placed. Please note that this does not include public holidays, weekends or sale and promotional periods.
Additionally. Any parcels rejected by the recipient due to customs charges that are destroyed by the destination country and are therefore not eligible for a refund by Mee. We recommend checking local customs charges before placing an order.